Frequently Asked Questions
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Is this program right for me?
This program is ideal for:
- Sales professionals looking to elevate their skills, sales tools and become consistent, high performers.
- Subject matter experts, sales support roles and those aspiring to get into sales
- Business leaders seeking a modern, scalable sales process with the latest tools to drive consistent, repeatable sales success.
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How do I learn more?
Complete the "Contact Us" form located at the top right corner of this page.
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When can I (or my team) take the course?
The course is available on demand, so you can start anytime. It’s designed to fit the busy schedules of sales professionals and business leaders.
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Who is this course for?
Our coures are for salespeopl, sales managers and anyone who plays a role supporting sales, ranging from novices to experienced professionals across all industries.
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How much time is required each week?
Our self-paced, on-demand courses are designed to fit seamlessly into your schedule, allowing you to learn and apply new skills without disrupting your daily workflow.
Estimated Time Commitments:
Master Sales Course: Plan for approximately 5–6 hours per stage across the 4-stage sales process
Sales Fundamentals Course: Plan for approximately 3 hours per stage
Sales Coaching Toolkit: Budget 3–4 hours totalWhat does that time include?
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Concise video lessons led by Walt Melcher, your expert instructor
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Each module contains 10–13 micro-learning videos (3–5 minutes each)
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Live weekly group coaching sessions (45–60 minutes)
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Recordings are available if you can’t attend live
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Interactive knowledge checks, quizzes, and practical exercises
Apply what you learn to your real-world sales opportunities using a robust toolkit of customizable resources
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What equipment or technical requirements do I need?
You’ll need an up-to-date web browser to access the learning platform. Additionally, Microsoft Office and a PDF viewer are required for documents, spreadsheets, presentations, and transcripts.
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Do I need to be online to access the program?
Yes, the course is delivered online, and videos are not available for download. However, you can download transcripts, templates, and readings for offline use. The program is accessible on desktop, laptop, tablet, and mobile devices for maximum flexibility.
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What are the requirements to earn the certificate?
The program is pass/no-pass, requiring completion of at least 70% of the activities to earn a certificate of completion. Estimated weekly effort is provided upfront, allowing you to plan your learning around your schedule.
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What is the program fee, and what payment methods do you accept?
The program fee is displayed at the top of this page and confirmed before checkout when you click "Purchase Package." We offer flexible payment options, including:
- Most major credit cards (Visa, Mastercard, American Express, Discover)
Apple Pay - Google Pay
- "Buy now, pay later" financing through Klarna (available at checkout via Stripe)
- Most major credit cards (Visa, Mastercard, American Express, Discover)
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Will I receive a receipt and invoice for my purchase?
Yes, a receipt and invoice will be automatically emailed to you upon completing your purchase.
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How can I obtain a W9 form?
Please email us, and we’ll be happy to assist you.
Ready to Accelerate Your Sales Growth?
Schedule your complimentary growth consultation and see firsthand how Expert Sales Institute can align your strategy, empower your team, and drive predictable, sustainable results.